Support

Coach Reps accounts are created by your training facility. There is no public sign up. If you do not have an account yet, ask your coach or facility to send you an invite.

If you forgot your password, use the "Forgot password" link on the sign in page and we will email you a reset link.

If your invite link expired, ask your coach to resend it. Invite links are only valid for a limited time.

Your program is written and delivered by your coach. If today shows a rest day or nothing is assigned yet, message your coach in the app to confirm your program has been sent.

If you logged training and it is not showing, check your internet connection. The app saves your work on your device while offline and syncs it as soon as you reconnect.

Open the Settings app on your device, find Coach Reps, and make sure Notifications are allowed. You will receive a notification when your coach sends you a message.

You can delete your account and all of your data from inside the app, at Profile, then Account Settings, then Delete Account. This is permanent and cannot be undone.

Facility owners and administrators should contact us at team@pelagusworks.com instead, so that ownership of the facility can be transferred before the account is removed.

Program building, athlete rosters, and account management are handled on the Coach Reps web dashboard. The mobile app is for messaging your athletes on the go.

For billing questions, adding coaches, or anything about your facility account, email team@pelagusworks.com.